Calluses & Cracked Heels Treatment — Podiatry in Canary Wharf, London
Calluses are areas of thickened, hardened skin that build up under pressure and friction, and when they form on a dry heel they can split into painful cracks (heel fissures) that may bleed or become infected.
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What you're seeing
The concern
Why it happens
What drives it
- Repeated pressure and friction from footwear — shoes that are too tight, too loose, or have thin, unsupportive soles
- Foot mechanics that overload specific areas, such as high arches, flat feet, prominent metatarsal heads, or an altered gait
- Dry skin and reduced natural oils, which make heel skin brittle and prone to splitting into fissures
- Prolonged standing or walking, particularly on hard surfaces, concentrating load on the heel and ball of the foot
- Open-backed shoes, flip-flops, and sandals that let the heel pad spread and the skin dry out
- Reduced cushioning in the fat pad with age, increasing pressure on the underlying skin
Treatment approach
How Christine treats it
Callus & Hard Skin Treatment
Price on enquiryComfortable scalpel debridement of the hardened skin gives immediate relief and lets a cracked heel close; our podiatrists also identify and reduce the pressure causing it so it returns more slowly.
See treatment detail →Biomechanics & MSK
Price on enquiryCalluses that keep coming back are usually a sign of how your foot loads the ground; a biomechanical assessment can offload the pressure point with footwear advice, padding, or orthoses and treat the root cause.
See treatment detail →Medical Pedicure
Price on enquiryA clinical, podiatrist-led treatment that combines hard-skin reduction with heel-skin care and a urea-based emollient regime to keep skin supple and help prevent fissures recurring.
See treatment detail →FAQ
Common
questions
Will having my calluses removed hurt?
Callus is thickened, largely insensitive skin, so a podiatrist can usually pare it away with a sterile scalpel without discomfort, and most people feel immediate relief from pressure. Tell us if anything feels tender. If a heel has cracked deeply or become inflamed, we treat the area gently and dress it to help it heal.
Why do my calluses and cracked heels keep coming back?
Calluses are the skin's response to pressure and friction, so they return until the underlying load is reduced. Footwear, foot mechanics, dry skin, and prolonged standing all play a part. We pair hard-skin removal with a biomechanical assessment and a heel-care regime, so we address the cause rather than just the symptom.
Can I treat calluses and cracked heels myself at home?
Mild dry skin often responds to a daily urea-based foot cream and well-fitting, cushioned footwear, as the NHS advises. However, you should never cut hard skin yourself or use over-the-counter acid corn plasters. If you have diabetes, poor circulation, or reduced sensation in your feet, do not self-treat — book a podiatrist instead.
I have diabetes — is it safe to treat a cracked heel?
Treat any foot skin problem cautiously and have it assessed by a podiatrist. People with diabetes, peripheral arterial disease, or neuropathy must not self-treat or use acid corn plasters, as these can cause ulcers and serious infection. A deep, bleeding, or fissured heel needs professional care; book with our HCPC-registered podiatrists for safe debridement.
When should I seek urgent medical help for a cracked heel?
Seek same-day medical care if a heel fissure shows signs of spreading infection — increasing redness, warmth, swelling, pus, a bad smell, or red streaks — or if you feel unwell or feverish. People with diabetes or poor circulation should act on any open wound urgently. Contact NHS 111, your GP, or A&E if symptoms escalate quickly.
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Canary Wharf Podiatry • 1 Westferry Circus, Canary Wharf, London E14 4HD
BookAppointments typically available within 1–2 weeks

